Buying Direct: The Perks of Buying Your Fireplace Direct

Chic, cozy living room with a multi-view open gas fireplace.

At Acucraft, we do things differently than other fireplace manufacturers: We sell directly to you. 

No showrooms. 

No off-the-shelf units.

We pride ourselves on being the world’s leading direct-selling fireplace manufacturer. Our unique business model cuts out the middleman, allowing us to sell directly to you and offer unparalleled benefits to our customers. 

This approach ensures you receive the highest quality fireplaces and accessories and helpful, personalized service.

Put simply, when you choose Acucraft, you’re opting for a superior fireplace experience – not just a fireplace. Our direct-selling approach guarantees exceptional quality and value and the personalized attention and support you deserve.

Benefits of Direct Access

Personalized Services

Unlike other fireplace companies, our team works directly with you to understand your needs, preferences, and space requirements. This close collaboration means that every detail is tailored to your unique specifications. 

We begin with an in-depth consultation with you to capture your vision accurately. We discuss your preferences, functional requirements, and specific features you want in your fireplace. We can also work directly with your architect, designer contractor, or builder. If you’re building a custom fireplace, we then create detailed plans and renderings based on your input, and you are involved at every step so that the final design aligns with your expectations.

During manufacturing, we handle everything inside our Big Lake, Minnesota facility. Your fireplace will be hand-built by a skilled fireplace craftsman, tested and certified within our internal test lab to meet and exceed industry standards.

From the initial consultation to the final installation and beyond, you have a direct line to our expert designers and craftsmen, ensuring your vision is brought to life exactly how you imagined it.

Exceptional Quality and Craftsmanship

Modern living area with a custom peninsula gas fireplace featuring a log set and lava rock.By selling directly to our customers, we maintain complete control over the manufacturing process, allowing us to uphold the highest standards of quality and craftsmanship in every fireplace we make. 

We use only the finest materials so that you can trust that each component of your fireplace is durable and long-lasting. Our commitment to quality starts with sourcing premium materials, including high-grade steel, stone media, and glass. These materials are chosen for their strength, aesthetic appeal, and ability to withstand the test of time.

Our cutting-edge technology, advanced manufacturing techniques, and rigorous safety testing to ensure that we manufacture fireplaces with exceptional accuracy and consistency. It also ensures that our fireplaces aren’t just beautiful, but they’re built to last.

We stand behind the quality of our fireplaces with a lifetime warranty and a 100% satisfaction guarantee. This guarantee is a testament to our confidence in the durability and reliability of our fireplaces, and it provides you with peace of mind, knowing that your investment is protected for the lifetime of your fireplace.

Transparent Pricing

Our direct-sales model eliminates the middleman, meaning you receive transparent pricing, and every dollar you spend goes directly into the building of your fireplace. 

This approach helps you get the best value for your investment without any hidden fees. With transparent pricing, you know exactly what you’re paying for. 

Seamless Process

Our streamlined approach to direct selling simplifies the entire process, from initial consultation to purchase. Our team is with you every step of the way, providing expert advice, guidance, and support to ensure a seamless and stress-free experience.

Hear What Our Customers Have to Say

Don’t take it from us. Hear what our customers have to say about their experiences working with us and buying directly from us here at Acucraft!

“I have this fireplace and it’s the best investment we did in our new construction home…everyone loves it!”

Eduardo Muniz, Boston Best Construction

“I ordered a 36” hearthroom indoor outdoor fireplace from Acucraft. This thing is built with quality and pride. It’s 100% amazing and is the hot topic when guests are over. I also give customer service a five star.”

– Flawless Landscaping LLC, Versailles, PA

“My experience with Acucraft has been great. I think you guys are very organized and seem always on-hand for any assistance. The overall design of the fireplace looks great and fits well with the owner’s own vision. I appreciate the call and hope that we have another chance to work together on a future project. I’ll be sure to let you know if we need more help getting another fireplace designed and produced.”

Todd Hart, Newland Interiors, Four Seasons Resort – Dallas, TX        

outdoor open gas fireplace with logs at four seasons resort bar

Read more Acucraft fireplace reviews.

Make Your Dream Fireplace a Reality

When you choose Acucraft, you’re not just purchasing a fireplace; you’re investing in a personalized experience designed to make your dream fireplace a reality. 

Connect with our fireplace experts today to make your dream fireplace a reality, or request a brochure for more details.