Warranty Information

In order to validate your Acucraft Fireplace Warranty you must complete the form below within thirty (30) days of receiving your fireplace. Without a warranty validation you will not be able to submit any warranty claims for your Acucraft Fireplace. Thank You.

Click Here to view Acucraft’s Wood Fireplace Warranty

Click Here to view Acucraft’s Gas Warranty

  • Please provide us with the name of the company who installed your fireplace.
  • Please provide us with the name of the person who installed your fireplace.
  • Pleaes provide us with the phone number of your installer.
  • We love sharing finished photos with our employees and customers. Please upload a photo(s) of your fireplace!

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We co-create every fireplace with every customer, and as the world‘s leading direct sell manufacturer, we ensure you‘re getting the exact fireplace you‘ve been dreaming of!
Don‘t settle for a boring, mass-produced fireplace. Contact us today to start your fireplace journey.
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