Justin Palmer

Justin Palmer

Service Advisor

Justin joined the Acucraft Technical Support Team in early 2023 as a Service Advisor, helping customers with troubleshooting and fireplace questions! When he’s not busy at work you’ll find him watching The Office, golfing or playing video games with his wife, two children, and two dogs.

For more than 40 years, Acucraft has been designing, developing, and perfecting the fireplace experience. Our fireplaces are handcrafted and custom built by a team of engineers and craftsmen who are committed to quality and performance. At Acucraft, we create the most unique, distinctive, and highest quality custom gas and wood burning fireplaces in the world. From start to finish and beyond, our team is here for you — any problem, any question, and time. Our team is committed to helping you create your dream fireplace — contact us today and let's start a fire together.

Meet Your Team

Service Advisor

Hi, I‘m Mark, contact me for more information

We co-create every fireplace with every customer, and as the world‘s leading direct sell manufacturer, we ensure you‘re getting the exact fireplace you‘ve been dreaming of!

Don‘t settle for a boring, mass-produced fireplace. Contact us today to start your fireplace journey.

The Acucraft Difference

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